Contact Ritzo Casino

Need help with Ritzo Casino? Email support@ritzo-casino.best and tell us what you need assistance with. Our support team can help with common account, payment, technical and responsible gambling questions. Messages are usually answered within 24 hours, although response times may vary depending on the complexity of your request.

Ritzo Casino holds two Curaçao eGaming licences issued to GBL Solutions N.V.: licence OGL/2024/589/0556 and licence 8048/JAZ2020-074.

How to get in touch

For assistance, send an email to support@ritzo-casino.best. Please use the email address linked to your account where possible. This helps the team identify your account and review your request more efficiently.

To help us respond faster, include the following information in your message:

Your account email address or username.
A short, clear description of the issue or question.
Relevant dates, transaction references or error messages, where available.
Screenshots if they are relevant to the problem. Please remove any unnecessary sensitive information before sending them.

Support can assist with account access and verification questions, deposits and withdrawals, bonus terms, technical problems and responsible gambling requests. If your message concerns account safety or personal information, include only the details needed to explain the issue.

Email support

Email support@ritzo-casino.best with your question and the relevant details. Please avoid sending passwords, full payment card numbers or other unnecessary security information. If you need to follow up, reply to your original message so the conversation can be reviewed together.